Customers love us

  • uuid 74e1a1a5 6f40 4028 a6a6 852a295ec504 | Adobe Data Breach
    Thousands of clients trust us
  • uuid 0e2bb2d2 15e1 4782 aac7 89df887ba2c3 | Adobe Data Breach
    No upfront fee
  • uuid 53eb1ec5 b283 4f79 98a2 fb5815c90cd3 | Adobe Data Breach
    ≈ 85% success rate
  • uuid 84ea24a3 acf6 4503 9ece 393ddb536ba0 | Adobe Data Breach
    We are international


Are you aware of the Adobe Creative Cloud? It’s not just a suite of popular software tools—it represents a significant shift in how we access and use software. But along with its convenience comes a tale of vulnerability. In 2013, Adobe faced a data breach that exposed the personal information of millions of users, highlighting the stark reality of cyber threats. Fast forward to 2019, when another security incident struck, shedding light on the importance of robust cybersecurity measures. Let’s delve deeper into these events and their implications.

The Adobe Data Breach Explained

What Happened?

Adobe Creative Cloud, a subscription service introduced in 2013, provides users with access to a suite of popular Adobe products like Photoshop, Lightroom, Illustrator, InDesign, Premiere Pro, Audition, After Effects, and more. In 2013, Adobe transitioned from a single-purchase, perpetual license model to a cloud subscription model, reflecting a shift in the software industry’s approach to product access and usage.

In October 2013, Adobe faced a major data breach that raised serious concerns. During this incident, hackers successfully infiltrated Adobe’s network and compromised the personal information of 2.9 million customers. The stolen data included usernames, encrypted passwords, and even sensitive credit card details. This Adobe data breach underscored the vulnerability of even well-established companies to modern cyber-attacks. It also highlighted the need for robust cybersecurity measures in the digital age.

Adobe faced another security incident in 2019 involving approximately 7.5 million Creative Cloud user records. The exposed information encompassed details like email addresses, account creation dates, and intricate specifics of Adobe product usage. Security researcher Bob Diachenko, in collaboration with Comparitech, discovered the exposed database. The Elasticsearch database, which could be accessed without a password or any other authentication, was promptly reported to Adobe by Diachenko on October 19. This Adobe privacy hack presented the importance of properly configuring databases to prevent inadvertent exposure and improve cybersecurity.


Here’s what happened:

  • 2023 (June): Unidentified hackers took advantage of the CVE-2023-26360 vulnerability that affected Adobe ColdFusion (2018 release) Update 15 and prior.
  • 2019 (October): A misconfigured Elasticsearch database led to the exposure of approximately 7.5 million Creative Cloud user records.
  • 2013 (October): Hackers infiltrated Adobe’s network, compromising data on 2.9 million customers, including usernames, encrypted passwords, and credit card details.

Will there be compensation?

It’s common for large-scale data breaches to result in compensation for affected individuals. The exact amount of the Adobe settlement may vary based on factors like the user’s location and the extent of the data breach.

zero | Adobe Data Breach

No Win, No Fee. Our fees are deducted from the compensation we win for you, so you’ve got nothing to lose. Try it now ➡️

Am I Affected?

If you were affected, you should receive a data breach notification letter within 72 hours of its discovery. But, there have already been cases when these notices don’t get sent out at all, either as part of a cover-up to protect the company’s image or to avoid identifying users who might be entitled to compensation. So in case of a data leak, it’s a smart move to fill out the form and join the claim regardless. 

What To Do?

Whether you believe you were affected or are just exploring your options, you can quickly and easily check your eligibility and compensation amount with our quick data breach checker. In under two minutes, you’ll know how much money you can get and will be able to claim compensation. Give it a try!

Legal Proceedings and Adobe Settlement

The 2013 and 2019 Adobe data breaches triggered legal actions and regulatory responses. In the aftermath of the 2013 breach, Adobe confronted class-action lawsuits, resulting in a settlement of $1.1 million. This settlement aimed to compensate affected users for the losses incurred due to the compromise of their personal information. The legal proceedings are centered on violations of privacy laws in the USA due to the nature of the breaches involving unauthorized access to sensitive user data.

In response to the 2019 Adobe data leak incident, the organization took corrective measures by addressing the misconfigured database and implementing improvements in data protection practices. These actions were likely part of the company’s efforts to mitigate the impact of the breach and demonstrate a commitment to enhancing cybersecurity. The legal battles may have involved negotiations between Adobe and affected parties, with settlements that ensured agreements on compensation, cybersecurity enhancements, and other measures to prevent future breaches.

The settlements resulting from these legal proceedings required court approvals, ensuring fairness and adequacy. Globally, the negotiations and court approvals aimed to provide restitution to affected individuals, establish better data protection practices, and address the consequences of Adobe’s breach of privacy on both the users and the company.

How to Claim Adobe Compensation

If you want to get compensation for the data breach, you need to join a group lawsuit, also known as a class action. When you do this, you’ll work with a financial litigation partner who handles everything for you. That is us! Your task is just to apply and then wait to get money

Remunzo handles all the hard work. We set up the lawsuit and take the corporation to court for you. Corporations don’t want to pay money easily, but Remunzo will fight hard to get your settlement payout. When joining thousands of others in a lawsuit like this, the corporation is more likely to pay and the settlement payment amount per person i.e. how much will you get tends to be higher.

Remunzo will keep you updated about the settlement status. But you need to be patient because it can take months till the settlement payments are done and you get paid

Quickly check your eligibility and compensation amount with our simple data leak checker. In under 2 minutes, you’ll know how much money you can get and will be able to claim compensation. Give it a try!

attention | Adobe Data Breach

Claim your data breach compensation! Fill out our simple form in two minutes and discover your potential payout.

Impact of the Adobe Data Breach on Users

The impact of the 2013, 2019, and 2023 Adobe data breaches was far-reaching and affected consumer trust, online behavior, and perceptions of data security. The breach of essential data, such as usernames, passwords, and credit card information, increased the danger of identity theft and financial crime for the impacted consumers. This incident not only had obvious implications for people but also triggered a larger review of data security standards throughout the digital environment.

In response to the breaches, individuals changed their online behavior, becoming more cautious about their dealings with Adobe. The increased awareness of data security caused people to further focus on protecting their personal information. The breaches served as a wake-up call for individuals to take preventive measures to protect their online identities and sensitive data, shaping a more cautious and security-conscious user base.

Adobe Response and Changes in Data Security

Adobe, realizing the seriousness of the issue, responded decisively to the data breaches. The company introduced a number of upgraded security measures, including stronger encryption and access restrictions, to reinforce its systems. Another layer of protection was added to prevent unauthorized access to Adobe user’s accounts. Users would receive email notifications about how to change their passwords. Adobe’s blog stated, “We also recommend that you change your passwords on any website where you may have used the same user ID and password.” These efforts were made to reduce the danger of unwanted access to user data and restore confidence among its users. 

Furthermore, Adobe conducted a full evaluation of its data protection processes. It required changes to provide a more resilient and secure environment for user information. These preventive efforts sought not just to handle the impact of the breaches, but also to reassure consumers about the security of their data inside the Adobe system. The customers whose payment cards had been exploited were informed. They were also given the option to enjoy a year of free monitoring service. 

Future Implications and Industry Impact

The big data breaches at Adobe made a lasting impact on how the company handles data. It led to more rules from the government about protecting people’s information. Adobe had to be extra careful about following these rules and protecting user data. This made them look closely at how they handle and protect the information people share with them. It was like a reminder about how important it is for businesses to keep their customers’ personal information private and follow the rules.

These Adobe privacy leak incidents also made companies in the tech industry think differently about how they use and protect data. They realized it’s crucial to be ethical and keep data safe. The breaches pushed them to create better security systems and follow good practices with the information they collect. This change showed a promise from companies to put user privacy and safety first, understanding how important it is to build trust with the people who use their services.

Other Famous Incidences of Privacy Breaches

Adobe is not the only one who got its data stolen. Hundreds of other companies have also faced or will face data breaches in the future. Therefore, we strongly suggest using our Compensation Calculator. This tool will help you find out how many compensation claims you are eligible for and how much money you might get — and we can help you easily get it.


In conclusion, Adobe Creative Cloud revolutionized software access with its subscription model, yet faced significant challenges with data breaches in 2013 and 2019. These breaches underscored the vulnerability of modern companies to cyber attacks, leading to legal actions and settlements totaling $1.1 million. However, Adobe responded with enhanced security measures and proactive steps to protect user data and restore confidence. Through improved encryption, access restrictions, and user notifications, Adobe aims to create a more secure environment for its users and prevent future breaches.

question | Adobe Data Breach

Are you missing out on other data breach payouts? Try our compensation calculator and find out now!

Frequently Asked Questions

How to minimize or prevent Data breach impact?

Using virtual payment cards with spending limits and unique email addresses for different services can greatly reduce the risks of data breaches. Disposable virtual cards protect your financial details, while custom email addresses (like “”) help identify compromised services. These strategies add security layers, minimizing the impact of breaches on your personal and financial data.

What to do after a data breach?

In case of a data breach, promptly change your passwords on the affected accounts, making them strong and unique. Activate two-factor authentication for added security. Monitor your financial statements and credit reports for any unusual activity. Alert your bank or credit card provider about potential fraud. Be cautious of phishing scams following the breach and consider a credit freeze. Finally, report the incident to the appropriate authorities.

What is a Data breach notice?

A data breach notice is an official alert sent by an organization to individuals whose personal data, including potentially compromised passwords, may have been exposed in a security breach. Such a notice can often follow warnings from services like Apple or Google indicating that “this password appeared in a data leak.” It details the nature of the breach, affected data types, potential risks, and the organization’s remedial actions. The notice advises on protective measures, such as changing passwords and monitoring credit reports to mitigate harm.

Can I sue, and how to join a class action lawsuit?

Yes, you can sue for a data breach. With Remunzo, joining an active class action lawsuit is easy. Check your eligibility on our platform, and if your case is active, you can join the lawsuit. Remunzo handles all legal proceedings and negotiations for a settlement. These processes can take some time, but we keep you updated throughout. Use our Quick Data Leak Checker to see if you qualify to join and claim compensation.

When will I get paid the data breach settlement?

The time it takes to receive a data breach settlement payment varies, often taking several months after a settlement is reached. Factors like case complexity, number of claimants, and legal procedures affect the timeline. Remunzo will keep you informed about the settlement progress, but patience is key as these processes can be lengthy.


  1. 7 million Adobe Creative Cloud accounts exposed to the public [Internet]. 2020 [cited 2024 Jan 19]. Available from:
  2. Adobe breach affects 2.9 million [Internet]. BankInfoSecurity. Available from:
  3. Ahmed D. Microsoft and Fortra to take down malicious Cobalt strike infrastructure [Internet]. Hackread – Latest Cybersecurity News, Press Releases & Technology Today. 2023. Available from:
  4. Arkin B. Important customer security announcement [Internet]. 2013. Available from: 
  5. Bell T. Adobe’s CSO talks security, the 2013 breach, and how he sets priorities [Internet]. CSO Online. 2018. Available from:,from%2038%20million%20Adobe%20users
  6. Cimpanu C. Adobe left 7.5 million Creative Cloud user records exposed online. ZDNET [Internet]. 2019 Oct 26; Available from:
  7. Constantin L. Hackers steal data on 2.9 million Adobe customers [Internet]. Computerworld. 2013. Available from:
  8. Federal agency breached through Adobe ColdFusion vulnerability [Internet]. Available from:,that%20Adobe%20no%20longer%20supports
  9. Greig J. Adobe urges customers to upgrade after 500 stores breached through Magento platform. ZDNET [Internet]. 2022 Feb 10; Available from:
  10. Wingard J. Adobe’s Cyber Woes: How leaders can create security resilience. Forbes [Internet]. 2019 Nov 8; Available from:–how-leaders-can-create-security-resilience/?sh=37df03fa5831


newsletter | Adobe Data Breach

Stay up to date

    Submiting implies consent to our privacy policy
    | Adobe Data Breach


    Our team counts over 80+ skilled lawyers from 8 countries and has many partner law firms working on your claims. You can trust us to take good care of your claims. We’re working to make a world where taking big companies to court is simple and just a few clicks away for everyone, no matter their budget, skills, or background. Our goal is to build a future where it’s easy for everyone to stand up for their rights and get justice.